Privacy Policy
1. Who We Are
XamePage is developed and operated by McErima International Limited. We are committed to protecting your privacy and handling your data responsibly.
Contact: privacy@xamepage.com
2. Information We Collect
We collect the following types of information:
- Registration data: First name, last name, date of birth, and password (hashed).
- Your Xame-ID: A unique identifier automatically assigned to your account.
- Profile data: Profile picture, preferred name, personal status, and privacy preferences.
- Messages: Text, images, videos, voice notes, and files sent through the app. Messages are stored on our servers to enable delivery.
- Call data: Call history, duration, and call type (voice/video). Calls are peer-to-peer and not recorded.
- Financial data: Wallet transactions, bank account details used for transfers, and payment history through XamePay.
- Device data: FCM token for push notifications, session tokens, and device type.
- Usage data: Features used, timestamps, and interaction data to improve the app.
- Recovery information: Optional recovery email and phone number you provide.
3. How We Use Your Information
- To create and manage your XamePage account.
- To deliver messages, calls, and notifications.
- To process wallet transactions and financial services.
- To provide customer support.
- To send app update notifications.
- To improve app performance and fix bugs.
- To detect and prevent fraud, abuse, and security threats.
- To comply with legal obligations.
4. How We Share Your Information
We do not sell your personal data. We may share information only in these circumstances:
- With other users: Your name, profile picture, and Xame-ID are visible to your contacts.
- Payment processors: Flutterwave (operating under our affiliated trading entity G2 CONFECTIONERIES) and Paystack process payments. They have their own privacy policies.
- Push notifications: Firebase Cloud Messaging (Google) is used to deliver notifications.
- PSTN calls: Twilio processes international phone calls.
- Legal requirements: We may disclose information if required by law or to protect rights and safety.
5. Data Retention
- Messages are retained until you delete them or clear your chat.
- Disappearing messages are automatically deleted after their set duration.
- Account data is retained until you request account deletion.
- Transaction records may be retained for up to 7 years for legal compliance.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
- Withdraw consent for optional data processing.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at privacy@xamepage.com.
7. Data Security
- All data is transmitted over encrypted HTTPS connections.
- Passwords are hashed and never stored in plain text.
- Session tokens are used to authenticate requests.
- Extra Security (2FA) is available for all accounts.
- You can view and terminate active sessions at any time.
8. Wallet & Financial Data
XamePay wallet services are powered by licensed payment processors. We do not store full card numbers or bank account credentials on our servers. Financial transactions are processed securely through Flutterwave (operating under our affiliated trading entity G2 CONFECTIONERIES) and Paystack.
9. Children's Privacy
XamePage is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us immediately at privacy@xamepage.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the app. Continued use of XamePage after changes constitutes acceptance of the updated policy.
11. Contact Us
For any privacy-related questions or requests:
- Email: privacy@xamepage.com
- Support: xamepage.com/support
- Company: McErima International Limited